Email Communications Policy
Last updated June 20, 2026
This policy explains the email we send and the choices you have over it.
1. Transactional email
Certain emails are necessary to provide the Services and are sent to all account holders regardless of marketing preferences. These include sign-in codes, order and shipping confirmations, billing and renewal notices, and material changes to your account or to our policies. Because these messages are essential to the Services, they cannot be turned off while your account is active.
2. Marketing email
With your consent, we may also send promotional email such as wellness tips, product news, insights, and offers. You may unsubscribe from marketing email at any time using the link included in every marketing message, or from your account, without affecting transactional email.
3. Sender authentication and deliverability
Our email is sent from the optimeno.com domain and authenticated with SPF, DKIM, and DMARC to help it reach your inbox reliably and to protect against spoofing. Adding us to your contacts helps ensure delivery.
4. Use of your information
We use your email address in accordance with our Privacy Policy and do not sell it.